Getting Help
Where to search for help
Troubleshooting
- License activation has stopped working after upgrading to macOS Sequoia (version 15)
- "Cannot power up debug port" error message
- "Error Decoding File" warning message
- "Cannot get debug register" error message
- Installing CrossWorks on Linux systems running the Wayland display server
- License Activation Problem 'Sorry, activation not for this machine'
Known Issues
- Shared License Sentinel USB Dongle Stops Working After Windows 10 1803 Update
- Debugging of Energy Micro EFM32GG-DK3750 and EFM32LF-DK3650 boards fails when using on-board J-Link interface
- Segger J-Link target interface disappears after upgrading to CrossWorks for ARM 2.1 [annoyance]
- HardFault exception when making a long call
- CrossStudio icon disappears after logging out on Ubuntu 10.04 and 10.10 [annoyance]
- CrossWorks V2.x does not work for users with usernames containing non-ASCII characters [annoyance]