CrossWorks Application Will Not Start [SOLVED]

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    Jon Elliott

    Curious, I don't think we've come across this problem before.

    Can you think of anything that is common to the two machines that could be causing a problem? For example connected USB devices, network configuration, anti-virus software, etc?

    Is the CrossStudio process still running or does it terminate?

    Does the latest release (V4.8.0) behave any differently?

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    Bob Paehr

    Jon: Thank you for responding, and sorry I didn't get back to you right away.

    I'm working with an outside IT company (that's how we work our IT issues), so it takes awhile to have them look at things.  They're still looking at things, so I'll let you know if they find anything.  I can try to answer what I can, to my own abilities ...

    I only have the installer for V4.4, not V4.8.  I think for V4.8 I'll have to re-up my service agreement with Rowley.

    The icon for CrossStudio never makes it into the Task Tray when it bombs-out at the splash screen, if that answers your "terminate" question.

    The only common USB devices would be the ST-LINK/V2 pod that I use, but I get the same response whether the ST-LINK is connected or not, and on either computer.

    Both computers are on the same network, but I have no idea what commonality could be causing any problem.  I would assume if I fully shutdown one computer, the problem would still exist on the other computer.

    I would assume that the same antivirus software is used on both computers.  THAT is something that's new fairly recently -- certainly between the last time I used CrossWorks till now.  I'll point that out to the outside IT people.

    Till next time ...

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    Bob Paehr

    Jon:

    After MUCH ado, it does appear that the new antivirus was "blocking access to the bin directory" (that's what the outside IT person said).

    I've added "[SOLVED]" to the title of this Post.

    Thank you for your help.

    Bob

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