Hmm, quiet here!

Follow

Gordon Scott

• February 17, 2021 12:09

I've just realised how quiet this form is now.

Do people go somewhere else now?

 

0

• Official comment

  

  Henry Beck

  • February 17, 2021 12:16

  Hi Gordon,

  This is the community forum, our engineers do monitor it and will try to answer questions here time permitting. However if you are after the paid support desk (Which I believe you qualify for.) it is on a different link. Please see the notes below. This forum relies more on CrossWorks users helping each other out.

  ------------------------------------
  Requesting Support
  ------------------------------------

  If you current have support and software assurance support (SUA) cover please use the link below to raise a support ticket.

  https://rowley.zendesk.com/hc/en-us/requests/new

  
  To request CrossWorks support if you do not currently have support and software assurance (SUA) in place please use this link, which will take you to our community support desk.

  https://rowley.zendesk.com/hc/en-us/community/topicsIf you wish to discuss support please email sales@crossworks.com

  Best regards

  Henry

   

  Comment actions Permalink
• 

  Gordon Scott

  • February 17, 2021 12:27

  Hi Henry,

  I did think this was more of a support forum request than a formal support ticket request.  It's likely just my unfamiliarity with things after my long time away.

  Gordon.

  0

  Comment actions Permalink

Please sign in to leave a comment.