Support questions

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Friesendrywall

• December 27, 2019 14:29

Is there some hoop I need to jump through for support?  I feel a little perplexed, as questions I have asked don't appear to ever get looked at.  I have an open ticket from a year ago.  If support questions don't get reviewed, how would I go about resolving any license or other issue?  Is my user profile blocked or something?

 

I evaluated crossworks a year ago, and am re evaluating as it does seem to fit this time around.

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  Henry Beck

  • January 13, 2020 12:13

  Hi Apologies, there has been a delay in community posts going up over the Christmas period. We have been tightening up our moderation processes.  This should be much improved now, I will check on your original ticket and will highlight it for the engineering team. 

  Best regards

  Henry

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